Last updated: 30 June 2026

 

Prize Brokers Pty Ltd (“Prize Brokers”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information that we collect and handle.

This Privacy Policy explains how we collect, use, store and disclose personal information and how you can contact us about your information or make a privacy enquiry.

 

1. Australian privacy framework

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Where applicable, Prize Brokers handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

The Australian privacy regulator is the Office of the Australian Information Commissioner (OAIC).

Australian businesses are not generally required to register with the OAIC in order to comply with the Privacy Act.

 

2. Personal information we may collect

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Depending on your dealings with us, we may collect information including:

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• your name;

• business or organisation;

• email address;

• telephone number;

• information you provide through our website contact form;

• correspondence and enquiries;

• information relating to promotions, competitions, prize fulfilment or partnership activities that we manage;

• supplier, client and business contact information; and

• technical information generated when you use our website, such as browser, device and website usage information.

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We only seek to collect information that is reasonably necessary for our business activities.

 

3. How we collect information

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We may collect personal information:

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• directly from you;

• when you contact us by telephone, email or through our website;

• from our clients where we provide promotional, prize fulfilment or related services on their behalf;

• from suppliers and business partners;

• in connection with competitions and promotional campaigns that we administer; and

• through website technologies and analytics services.

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Where Prize Brokers processes information on behalf of a client, the relevant client may also have its own privacy policy governing that information.

 

4. How we use personal information

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We may use personal information to:

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• provide our promotional, prize, partnership and fulfilment services;

• respond to enquiries;

• communicate with clients, suppliers, promotional partners and prize recipients;

• administer competitions and promotions;

• arrange and fulfil prizes;

• provide customer or participant support;

• manage our business relationships;

• maintain and improve our website and services;

• meet contractual, regulatory and legal requirements; and

• protect the security and integrity of our business and systems.

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We do not sell personal information.

 

5. Disclosure of information

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Where reasonably necessary for the purposes outlined above, personal information may be disclosed to:

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• our clients;

• prize suppliers and fulfilment providers;

• promotional partners;

• technology and website service providers;

• professional advisers;

• delivery, logistics and communications providers; and

• government agencies or regulators where required by law.

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We seek to limit disclosure to information reasonably required for the relevant purpose.

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6. Overseas disclosure and international clients

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Prize Brokers works with suppliers, partners and clients in Australia and internationally.

This may occasionally involve information being processed, accessed or stored outside Australia.

Where Australian privacy law applies, we take reasonable steps appropriate to the circumstances to manage overseas disclosure of personal information consistently with applicable Australian privacy requirements.

 

7. Website and cookies

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Our website may use cookies and similar technologies to support website functionality, understand website usage and improve our services.

Third-party services used in connection with the website may also collect technical information in accordance with their own privacy policies.

You can control cookies through your browser settings.

 

8. Data security

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Prize Brokers takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

We use appropriate administrative, technical and organisational measures having regard to the nature of the information and our business activities.

Where information is no longer required and we are not legally required to retain it, we take reasonable steps to securely destroy or de-identify it.

 

9. Data breaches

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Where the Australian Notifiable Data Breaches scheme applies, Prize Brokers will assess suspected eligible data breaches and make notifications to affected individuals and the Office of the Australian Information Commissioner where required by law.

 

10. Access and correction

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You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

In some circumstances Australian law permits us to refuse access. If this occurs, we will explain the reason where legally permitted.

 

11. Privacy enquiries and complaints

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If you have a question or concern about how Prize Brokers handles personal information, please contact:

 

Prize Brokers Pty Ltd
Email: info@prizebrokers.com.au
Website: www.prizebrokers.com.au

 

We will consider privacy complaints and respond within a reasonable period.

If you are not satisfied with our response and Australian privacy law applies, you may be able to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

12. Changes to this policy

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We may update this Privacy Policy from time to time to reflect changes to our business practices, technology or legal obligations.

The current version will be published on our website with the date it was last updated.

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